The Government has announced the closure of South Suffolk's only tax office. So what? many would say but in a rural area the centralisation of services whether due to cost cutting (or is it efficiency gains?) or the greater use of the internet rather than face to face has a detrimental effect on an area where public transport is infrequent and poor for many.
But it isnt just tax offices, we have already lost several post offices and the threat still hangs over the use of local justice in our only Magistrate court and exactly where will some of the beds that are in Walnuttree hospital end up being?
Services in rural areas are more expensive to deliver so the pressure to centralise is obvious but the social cost and the financial cost to the customer in time off work or even the environmental cost in travelling further mean officals need to have a rethink.
Our market towns grow, our rural population grows but the services move further away. Not all are ICT gurus or even trust the security of some sites and some may even want to leave their homes and reassuringly talk to someone(!)
In a rural area like South Suffolk our market towns of Sudbury and Hadleigh need to be service centres so other visits and money is spent here. Government needs to understand rural areas better.
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